Contact
Questions, bug reports and suggestions are welcome by email. There is no contact form, so your message goes straight to a person.
Email us
The best way to reach us is by email at support@vysatrading.com. There is no contact form on this site, because we do not collect form data. Your message goes straight to our inbox.
We read every message and reply as soon as we can. We may not answer messages that are clearly spam.
What we can help with
- Questions about how the tool works, such as sizes, formats, colors, logos and wifi codes.
- Problems with a download, for example a 3MF or STL file that will not open.
- Bug reports, with the details listed below.
- Corrections and suggestions for the guides or the tool.
- Privacy questions about this site.
- Partnership, advertising and press inquiries.
What we cannot do
- Tune your printer. We can offer general pointers, but we cannot diagnose your specific machine, filament or slicer profile remotely.
- Look up or recover your QR codes. Your links and files are created in your browser and never reach us, so we have no copy of them.
- Change a code you have already printed. A printed QR code cannot be edited, so you would need to generate and print a new one.
- Design, print or ship custom objects.
- Offer refunds, because the tool is free.
What to include in a bug report
A few details help us find the cause quickly:
- The browser and device you are using, with their versions if you know them.
- The format (table stand, keychain or wall plaque) and size option you picked.
- Any warning that the tool showed.
- For file problems, the name and version of your slicer.
- A screenshot, if it helps.
Please do not send passwords, wifi credentials or other private information in your message.
Postal address
Mailing address: Vysa Trading LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA · support@vysatrading.com
We handle questions by email first. For the full legal details, see the legal notice.
Try the tool
Turn a link into a QR code and download it for your 3D printer. Free, no sign-up.
Open the free tool